Collaborative Environment: A collaborative environment can be set up between the organization, the technology service provider, and the digital agencies to optimize effort, resource sharing, reusability and communications.[36] Additionally, organizations are inviting their customers to help them better understand how to service them. This source of data is called User Generated Content. Much of this is acquired via company websites where the organization invites people to share ideas that are then evaluated by other users of the site. The most popular ideas are evaluated and implemented in some form. Using this method of acquiring data and developing new products can foster the organizations relationship with their customer as well as spawn ideas that would otherwise be overlooked. UGC is low-cost advertising as it is directly from the consumers and can save advertising costs for the organisation.
No início da internet comercial (antes de 2000) o banner era a principal peça de marketing digital. Com a evolução da tecnologia Flash da Macromedia, as peças deixaram de ser apenas GIFs animados, e evoluíram para Rich Media (internet rica) com muita interatividade e animações complexas. Com o crescimento do HTML5 e adoção pelos grandes navegadores web, o Flash deixou de vir instalado nessas aplicações e o HTML5, juntamente com CSS3 e o JavaScript, começam a ganhar esse terreno para fazer as complexas campanhas interativas.
In order to engage customers, retailers must shift from a linear marketing approach of one-way communication to a value exchange model of mutual dialogue and benefit-sharing between provider and consumer.[21] Exchanges are more non-linear, free flowing, and both one-to-many or one-on-one.[5] The spread of information and awareness can occur across numerous channels, such as the blogosphere, YouTube, Facebook, Instagram, Snapchat, Pinterest, and a variety of other platforms. Online communities and social networks allow individuals to easily create content and publicly publish their opinions, experiences, and thoughts and feelings about many topics and products, hyper-accelerating the diffusion of information.[22]

Balancing search and display for digital display ads are important; marketers tend to look at the last search and attribute all of the effectiveness to this. This then disregards other marketing efforts, which establish brand value within the consumers mind. ComScore determined through drawing on data online, produced by over one hundred multichannel retailers that digital display marketing poses strengths when compared with or positioned alongside, paid search (Whiteside, 2016).[42] This is why it is advised that when someone clicks on a display ad the company opens a landing page, not its home page. A landing page typically has something to draw the customer in to search beyond this page. Things such as free offers that the consumer can obtain through giving the company contact information so that they can use retargeting communication strategies (Square2Marketing, 2012).[43] Commonly marketers see increased sales among people exposed to a search ad. But the fact of how many people you can reach with a display campaign compared to a search campaign should be considered. Multichannel retailers have an increased reach if the display is considered in synergy with search campaigns. Overall both search and display aspects are valued as display campaigns build awareness for the brand so that more people are likely to click on these digital ads when running a search campaign (Whiteside, 2016).[42]


Understanding Mobiles: Understanding mobile devices is a significant aspect of digital marketing because smartphones and tablets are now responsible for 64% of the time US consumers are online (Whiteside, 2016).[42] Apps provide a big opportunity as well as challenge for the marketers because firstly the app needs to be downloaded and secondly the person needs to actually use it. This may be difficult as ‘half the time spent on smartphone apps occurs on the individuals single most used app, and almost 85% of their time on the top four rated apps’ (Whiteside, 2016).[42] Mobile advertising can assist in achieving a variety of commercial objectives and it is effective due to taking over the entire screen, and voice or status is likely to be considered highly; although the message must not be seen or thought of as intrusive (Whiteside, 2016).[42] Disadvantages of digital media used on mobile devices also include limited creative capabilities, and reach. Although there are many positive aspects including the users entitlement to select product information, digital media creating a flexible message platform and there is potential for direct selling (Belch & Belch, 2012).[44]
O GPRs electrónico (e-GPRs) ou iGRPs (“i” de interactivo), consiste em estimar o número de utilizadores únicos[4][5] (diferente de visitas: número de visitantes que acede a um website num determinado período de tempo, a partir de uma morada IP única; se um utilizador visitar o mesmo site duas vezes no mesmo período, apenas é considerado um visitante) que serão alcançados através de qualquer canal online e correlacioná-lo com o número de impressões. O que cria uma relação (e-GPRs) que pode ser comparada com o GPRs tradicional, o que vai permitir que o Return on investment (ROI) da campanha de b-Marketing possa ser optimizado.
Marketing de afiliados é uma forma de você gerar rendimento através de um trabalho de partilha, recomendação e promoção de produtos ou serviços de outras pessoas ou empresas. Basicamente, quando você ajuda uma outra empresa a conseguir vender um produto, recebe uma comissão por esse trabalho. Existem várias formas de comissionamento, mas o conceito é semelhante em todas elas, ou seja, você promove algo em troca de uma fatia do valor dessa venda gerada.
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